3 Steps to Getting the Most Value from Mentor Office Hours in WeWork Labs

Office hours in WeWork Labs are an opportunity to get one-on-one advice and feedback from an industry expert. The mentors available for office hours cover every aspect of your professional and business goals, from venture capitalists and legal experts to wellness and leadership mentors. To help you make the most of your time with these experts, the Labs team has put together a few simple but necessary steps to take before you book time and meet for your session.

Step 1. Research the mentor

Both your time and the mentor’s time are valuable, and you need to research the mentor before you sign up. (The office hours invitation and description includes a link to the mentor’s LinkedIn profile.)  Does their background and experience match with a current need you have in your business? Do you already have questions you want to ask them? You want to know what value they hold for your startup before you sign up. If the mentor is a branding expert or a startup accountant, but your branding and finances are squared away and you have no immediate questions for the mentors, this mentor may not be useful for you. On the other hand, if you need public relations help and the mentor has experience in PR, make sure you book time so you can get help securing the media coverage you’ve been looking for.

Step 2. Make a list of questions and discussion points

This is the most important step in the office hours prep process. You should know exactly what you want to get out of the session before you schedule time. If you go into office hours with no specific questions to ask or requests to make of the mentor, it’s unlikely to be a meaningful session. The mentors are best suited to help when you have a list of things you want to focus on, so prior to meeting, create a list of questions, requests for input, advice, or introductions, or other items you want the mentor’s help with. When you go to book time on the Mentor Directory, include these questions in the "How can I help you?" field. You’ll make better use of both your time and the mentor’s expertise.

Step 3. Follow Up!

After your office hours session

Always thank the mentor for their time, both at the end of your session and afterwards via email. If you and the mentor decided on action items to follow up on after the session, be sure to send them updates. Finally, fill in the session feedback form you’ll receive via email after the session—this provides Labs with valuable insights that help us continually improve on your experience as a member. This form also gives you the opportunity to send a thank you note to the mentor for their time and support.

Here are two more articles that will help you make the most of your time in WeWork Labs:

WeWork Labs Managers Share Their Advice on How to Succeed in Labs

Labs Members Share Their Top Advice for Getting the Most Out of an Accelerator

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