The Petrova Experience

About: Businesses lose more than $62Bn dollars a year through bad customer service. 51% of customers will never do business with a company after one bad experience. We are a customer experience consulting firm. That means we sit with brands, evaluate how they are connecting with customers, where they are missing opportunities. We help them turn their customers into loyal advocates who are excited to be associated with the brand and can’t wait to come back. We help brands deliver their brand promises through consistent, exceptional experiences designed for the customers.  Creating a culture of customer-first experiences does not stop at the brand strategy level. We empower people to reach their potential by providing access to resources, templates, networking events, and more.

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Offer: Visit to get 20% off a Customer Experience consultation for 2 hours.

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