Sales Academy (EMEA): Mastering Relationship Building
Building and maintaining a sustainable relationship with prospects and clients is the key function of one’s ability to connect on relevant matters, communicate clearly and interact in a mutually agreed-to manner. Bonding and rapport are based on mutual liking, trust, and a sense that each party understands and shares the other’s concerns and it is the salesperson’s responsibility to create a comfortable environment that will facilitate communication and help build mutual trust and respect.
In this session James will dive into and uncover the science and psychology of developing excellent rapport with prospects and clients as an integral part of the selling process.
Speaker: James Abraham, CEO, Sandler Training (Israel)